Compliance Disclosure
  • Purpose of Our Program


    We have discretionarily established and implemented an Anti-Money Laundering, Anti-Terrorist Financing and Trade & Economic Sanctions Program (“AML/ATF/Sanctions Program” or “Program”) to ensure a robust, long-lasting and value-adding digital asset trading platform. We want to promote legal, transparent business activities and maintain a strong reputation among our customers, regulators and the digital asset industry.

  • Our Role and Activity


    We are a global digital asset trading platform or marketplace, where traders come as buyers and sellers or commonly referred as market-makers and market-takers. For clarity, buyers and sellers trade with each other, and not with NLexch.com. However, we provide a valuable service of settling trades and enabling withdrawals in digital assets or in Euro to the trader’s bank account. Disclosure: Trading is Risky The risk of loss in trading or holding digital assets can be substantial. You should therefore carefully consider whether trading is suitable for you in light of your financial condition.

  • Regulatory Landscape


    We understand that regulatory bodies have taken a diverse approach to the laws and regulations regarding digital assets, including some characterizing or defining digital assets as virtual currency, crypto-currency or digital currency based on the context of certain business activities. As a trading platform or marketplace, we believe that bitcoin and litecoin (as well as other alternative-coins) are digital assets that are emerging as an innovative alternative asset class; and therefore, digital assets should not be called money or currency. Disclosure: Digital Assets are Not Money Nor Fiat Currency NLexch.com does not view digital assets as money or fiat currency. Digital assets such as bitcoin and litecoin are NOT backed by any government or central bank.

  • Our AML/ATF Program


    We have designed our Program to reasonably prevent money laundering and terrorist financing through a risk-based, multi-layer control system. The first layer includes a stringent customer identification program, including verifying the identity of our customers, whether individuals or entities. In addition to obtaining identification documents, we obtain for non-natural persons their entities’ beneficial owners/natural persons consistent to international standards such as the Financial Action Task Force (FATF). The second layer includes a risk based system to warrant additional customer due diligence. The third layer includes ongoing monitoring for suspicious activity. These are the primary components of our compliance program; however, the most important glue or connection to these layers are our leadership team and staff, including AML/Risk personnel that execute training, oversight and a sound compliance culture. If you have questions or require assistance with our customer due diligence controls, please do not hesitate to reach out to our 24/7 customer service representatives by phone, chat or email at info@nlexch.com.

  • Collection and use of personal information


    “DP Law” means data protection law applicable to NLexch.Com, including the EU General Data Protection Regulation 2016/679, its successors or implementing texts. "Personal Data" has the meaning set forth in DP Law. This notice covers our use of your personal data arising from use of the NLexch website (www.nlexch.com) as well as registering / subscribing / buying / using our products and services. If you have any questions or need any further clarity please get in touch. Contact details are set out below in the Contact Us section.
    We collect the Personal Data you provide directly to us or which we generate when you open a NLexch Account, perform any transactions on the NLexch Platform, or use other NLexch Services or our website.
    We also automatically collect certain computer, device and browsing information when you access the NLexch website or use NLexch Services. This information is aggregated to provide statistical data about our users browsing actions and patterns, and does not personally identify individuals.
    We need to collect certain types of information for compliance with legal requirements relating to our anti-fraud/anti-money laundering/counter financing of terrorism/know your customer obligations. If this information is not provided we may not be able to provide a service for you.
    Your personal data may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency or in the defence of a legal claims. We will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
    We do not perform behavioral tracking of a customer's activities on our NLexch website or across different websites, nor do we allow third-party data collection through our NLexch Service save as expressly set out in this Privacy Policy.

  • Your statutory rights


    You have certain rights concerning your Personal Data under DP Law as mentioned below, and can exercise them by contacting us at dpo@nlexch.com.
    Access: you are entitled to ask us if we are processing your information and, if we are, you can request access to your personal data. This enables you to receive a copy of the personal data we hold about you and certain other information about it to check that we are lawfully processing it. We process a large quantity of information, and can thus request, in accordance with DP Law, that before the information is delivered, you specify the information or processing activities to which your request relates.
    Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected.
    Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
    Restriction: you are entitled to ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
    Transfer: you may request the transfer of certain of your personal data to another party.
    Objection: where we are processing your personal data based on a legitimate interests (or those of a third party) you may challenge this. However we may be entitled to continue processing your information based on the our legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing your personal data for direct marketing purposes.
    Automated decisions: you may contest any automated decision made about you where this has a legal or similar significant effect and ask for it to be reconsidered.
    You also have a right to lodge a complaint with a supervisory authority, in particular in the Member State in the European Union where you are habitually resident, where we are based, or where an alleged infringement of Data Protection law has taken place.